Hotel RosaritoHotel Rosarito

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FAQ

Is the border open?

The border is open. There are some restrictions to keep in mind. For additional information, please visit travel.state.gov

Is the pool open?

POOLS ARE NOW OPEN!  You will be able to enjoy our pool again; we have implemented all the measures in order to ensure your safety. Pools will be cleaned daily and thoroughly again at the end of the day. We do not offer day passes at our resort, since the facilities are for the use of our guests.  Pool hours: 10am till 8pm, daily.

Is the beach open?

The beach is now OPEN from 6AM to 10AM  & 5PM to 7PM for exercise and similar physical activity (Surf, swim, walk & jogging) from MONDAY TO FRIDAY only. Face coverings are required at all times on the beach and around other people, unless in the water, please keep physical distancing from others. Beach access remains closed during the weekends until further notice.

Is the Restaurant open?

The Restaurant-Bar Azteca is serving with indoor as well as outdoor dining space, full menu and drinks available from 7am until 9pm. The restaurant is also still offering takeout and room service.

Is Sunday Brunch available?

Sunday Brunch is available every Sunday from 09:00 am - 2:00 pm, complying with the new provisions. Brunch includes handmade tortillas, quesadillas & cooked-to-order omelettes.

How do I get a Fast Pass?

We offer the fast past to our overnight guests only.

The border fast pass program, officially called FastLane, which is a single-use pass that gives you access to a special lane designated for tourists. This lane will significantly reduce your wait time to get back into the U.S. The goal of the fast pass program is to give our tourists a way to return to their country fast, easy and safe.

Given that the FastPass system is managed by an off-site third-party, Rosarito Beach Hotel cannot guarantee FastPass availability at a given time. If you request your FastPass 24 hours before departure, we are more likely to be able to provide it on time.

This program is coordinated by the City Hall of Tijuana with the following rules:

- Only OneFastPass per room per stay.
- Your vehicle MUST have a USA or Canadian License Plate (Motorcycles & vehicles with trailers or no License plates on the vehicle --are NOT eligible).
- Only the SAN YSIDRO border crossing has a Fast Pass Lane (Otay Border crossing does NOT have a Fast Pass Lane).
- Subject to availability
- A recovery fee will be charged.

Do I need a passport to go to Rosarito?

Answer: A passport is required to cross back into the US, but a Passport Card is a cheaper option and is also valid for border crossing by land. For additional passport requirements and information, please visit travel.state.gov

Are pets allowed in the hotel?

Answer: Pets are not allowed at the Hotel. If your reservation requires accommodation for a Service Dog, a Pre-authorization is required by the hotel management and if authorized, there´s a Pet Deep cleaning fee that must be paid when you report the service dog at the check-in time. 

What is the check in & check out time ?

Answer: The check-in time is at 4:00 p.m. Early check-in is based on the availability of the type of room/suite you booked. The check-out time is at 12:00 p.m.

Do you offer a day pass?

Answer: Unfortunately we do not offer day passes at our resort, since the facilities are for the use of our guests.

What is your cancellation policy

Answer: Minimum 4 days cancellation notice is required for a full refund of deposit. Cancellations received within 4 days of arrival date will forfeit 75% of deposit.  

Can I reserve a specific room number?

Answer: On firm reservations we guarantee a specific room type but not room number. We will try to accommodate you on arrival if the room you desire is available.

Is this hotel near the night club area?

Answer: Rosarito Beach Hotel is just a few steps away from Papas & Beer Rosarito and the other nightclubs.

Is there a charge for parking?

Answer: There is $3.50 usd daily parking fee (per car)

Are there wheelchair accessible suites?

Answer: Wheelchair accessible suites are available on request at booking. Please reserve ahead of time to ensure availability.

How far is Rosarito from San Diego?

Answer: Rosarito and the Hotel are only 40 minutes from San Diego and a pleasant drive on the highways. There is a modern toll road that accepts both US and Mexican currencies.

What are the alcoholic beverage laws in Mexico?

Answer: The legal drinking age is 18, most bars and night clubs require proof of age such as a valid driver's license or a passport. Drinking on the streets is against city ordinance, fines will be applied. Drinking and driving is definitely against the law, offenders will land in jail and will be subject to large fines.

Which credit cards does the Rosarito Beach Hotel accept?

Answer: The Hotel accepts Visa and MasterCard credit cards and the American Express card as well as cash.

Can you surf at the beach where the hotel is?

Answer: In Rosarito there are waves for everyone, experts & beginners alike. During the summer season, right next to the pier that is located in front of the Rosarito Beach Hotel, bars of sand form on the right side. This causes excellent waves to form and break from to the left and vice versa during the winter season. These sand bars make this exciting sport of surfing interesting to everyone. This area is considered as one of the best surf breaks in the region, and National & International competitions have been held here.